GDPR Information 

GDPR Logo

Fair Processing Notice

Introduction

The General Data Protection Regulation outlines 6 principles that all organisations must adhere to. These are:

Personal data shall be:

  1. Processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’);
  2. Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (‘purpose limitation’);
  3. Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimization’);
  4. Accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’);
  5. Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed (‘storage limitation’);
  6. Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).

How UnbeatableHire Limited uses your information

All information taken from forms on our website will be used to provide:

Information UnbeatableHire Limited may collect

Name, Address, Email Address, Images captured on camera/CCTV, telephone numbers, location data, and payment related data.

How long UnbeatableHire Limited will keep this information

7 years

UnbeatableHire Limited's approach to information security

To protect your information UnbeatableHire Limited has policies and procedures in place to make sure that only authorised personnel can access the information, that information is handled and stored in a secure and sensible manner and all systems that can access the information have the necessary security measures in place. To accomplish this, all UnbeatableHire Limited employees, contractors and sub-contractors have roles and responsibilities defined in those policies and procedures.

To make sure all UnbeatableHire Limited employees, contractors and subcontractors understand these responsibilities they are provided the necessary training and resources they need.

In addition to these operational measures UnbeatableHire Limited also uses a range of technologies and security systems to reinforce the policies.

To make sure that these measures are suitable vulnerability tests are run regularly. Audits to identify areas of weakness and non-compliance are routinely scheduled. Additionally, all areas of the organisation are constantly monitored and measured to identify problems and issues before they arise.

Your rights

The right to access information we hold on you

At any point you can contact us to request the information we hold on you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within 30 days. There are no fees or charges for the first request but additional request for the same data may be subject to an administrative fee. In order to process your request UnbeatableHire Limited may need to verify your identity for your security. In such cases, your response will be necessary for you to exercise this right.

The right to correct and update the information we hold on you

If the data we hold on you is out of date, incomplete or incorrect, you can inform UnbeatableHire Limited and we will ensure that it is updated. In order to process your request UnbeatableHire Limited may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.

The right to have your information erased

If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold after the Rental Period has expired and all insurance claims have been resolved. When we receive your request, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted. In order to process your request UnbeatableHire Limited may need to verify you identity for your security. In such cases your response will be necessary for you to exercise this right.

The right to object to processing of your data

You have the right to request that UnbeatableHire Limited stops processing your data. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, UnbeatableHire Limited may continue to hold your data to comply with your other rights. In order to process your request UnbeatableHire Limited may need to verify you identity for your security. In such cases your response will be necessary for you to exercise this right.

The right to data portability

You have the right to request that we transfer your data to another controller. Once UnbeatableHire Limited receives your request, we will comply where it is feasible to do so. In order to process your request UnbeatableHire Limited may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.

Consent

In those cases where we need your consent to hold your information, we will ask you to check a box on any form requiring consent. By checking these boxes you are stating that you have been informed as to why UnbeatableHire Limited is collecting the information, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject.

Sharing your information

Where necessary to fulfil our obligations to you UnbeatableHire Limited may pass your details to third parties. These third parties include: UnbeatableHire Limited’s insurance broker, Unicorn Underwriting. Where you have consented, we may also pass your details to third parties to provide marketing in relation to similar products and services. These third parties include: The Caravan and Motorhome Club. You can change your contact preferences at any time by contacting us.

This was accurate on 17th December 2017. Parties may have since been added.

Contact details

If you have any queries about this notice, need further information or wish to lodge a complaint you can use the details below to contact the relevant party.

Data Protection Officer/Data Compliance Contact: Nnenna Ekeh

Data Controller: UnbeatableHire Limited

Data Contact Email: nenna@hirebookingcentre.com